Ordering Information

Please note that all prices and discounts are subject to change without notice.

Individuals

You may order Cornell University Press books and distributed titles in a number of ways:

From this website: To order, simply place one or more books in your shopping cart, then proceed to check out. All credit card transactions are handled by Authorize.net, a Visa company, and are safe and secure.

By telephone: Call our toll-free customer service line at 1-800-666-2211 (availble in the U.S. and Canada).

By fax: Send us a fax at 1-800-688-2877 with the title or titles you'd like to purchase, the quantity of each, a shipping and billing address, and a credit card number and expiration date. Please note that we are required to charge sales tax to orders being sent to addresses in the following states: California, Maine, New York, and Indiana. We also add G.S.T. to orders being shipped to Canada. Unless you specify otherwise, we will ship North American orders by UPS or RPS, and we will ship orders outside North America by USPS surface. Other methods of shipment require additional charges.Please consult with a customer service representative at 1-800-666-2211 for details.

By mail: Send your orders with the above information to:

     CUP Services, Attn: Orders
     P.O. Box 6525, 750 Cascadilla Street
     Ithaca, NY 14851-6525

Credit cards accepted: Cornell University Press accepts the following credit cards: American Express, Discover, MasterCard, and Visa. Please note: We are temporarily unable to accept payment by Discover card through the website. This is now being addressed. In the meantime, if you wish to place an order using a Discover card, please call our toll-free customer service line (1-800-666-2211).

 

For customers in the UK and Europe, our books are distributed by NBN International. We will forward orders from these territories to NBNi, or you may order books directly from them:

By e-mail: orders@nbninternational.com
(for security reasons, please do not send credit card information via email)

By fax: +44 (0) 1752 202333

By telephone: +44 (0) 1752 202301

By post:

     NBN International
     10 Thornbury Road
     Plymouth PL6 7PP
     UK

 

For customers in Australia, New Zealand, Fiji, and Papua New Guinea, our books are distributed by Footprint Books Pty Ltd. We will forward orders from these territories to Footprint, or you may order books directly from them:
 

By e-mail: info@footprint.com.au
(for security reasons, please do not send credit card information via email)

By fax--within Australia: 02 9997 3185 / outside Australia: +61 2 9997 3185

By telephone--within Australia: 1300 260 090 / outside Australia: +61 2 9997 3973

By post:

    Footprint Books Pty Ltd,
    1/6a Prosperity Parade,
    Warriewood, NSW 2102,
    Australia

 

Bookstores, Institutions, and Special Sales

Bookstores are visited regularly by our regional representatives. Our Sales Department may be contacted directly for information (e.g., discount schedules), and assistance as follows:

By e-mail: cupress-sales@cornell.edu

By fax: 607-277-2397

By telephone: 607-277-2338, ext. 254

By mail:

     Sales Department
     Cornell University Press
     Sage House, 512 East State Street
     Ithaca, NY 14850

To contact our customer service department at Cornell University Press Services:

607-277-2211 (phone)
607-277-6292 (fax)
Email: orderbook@cupserv.org


Libraries

Libraries are urged to order through their library suppliers.

 

Refund Policy

Cornell University Press will issue refunds (net of shipping costs) for books returned in their original condition (unmarked and undamaged) within 30 days of shipment date. The product must be shipped via traceable means to the address listed below with a copy of the packing slip or invoice enclosed. Returns sent to us more than 30 days from the original shipping date and/or without the packing list/invoice documentation will not be refunded, and Cornell University Press will not be responsible for the returned product. Refunds will only be issued to the customer who purchased the book(s).

Ship books for return to:

CUP Services
Attn: Returns
750 Cascadilla Street
Ithaca, NY 14850
Tel: 1-800-666-2211

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