Collection : Cornell International Industrial and Labor Relations Reports
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Transnational Cooperation among Labor Unions
Organized labor faces enormous challenges in the increasingly global economy. The effect of multinational corporations, the portability of technology and capital, and lowered trade barriers in international commerce have all sparked...



On the Front Line
Organization of Work in the Information Economy
Stephen Frenkel, Stephen J. Frenkel, Marek Korczynski, Karen A. Shire, May Tam
The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization and dynamics of front-line work. The volume is based on a four-year study of over a thousand employees...



On the Front Line
Organization of Work in the Information Economy
Stephen J. Frenkel, Marek Korczynski, Karen A. Shire, May Tam
The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization and dynamics of front-line work. The volume is based on a four-year study of over a thousand employees...



Democracy at Work in an Indian Industrial Cooperative
The Story of Kerala Dinesh Beedi
Richard W. Franke, Pyralal Raghavan, T. M. Thomas Isaac
The authors tell the story of a democratic workers' cooperative that makes hand-rolled cigarettes, known as "beedis," in the unorganized sector of a fiercely competitive capitalist economy in India. For decades, beedi workers have been among the...



After Lean Production
Evolving Employment Practices in the World Auto Industry
Industrial relations experts from eleven countries consider the state of the automobile industry...



After Lean Production
Evolving Employment Practices in the World Auto Industry
Industrial relations experts from eleven countries consider the state of the automobile industry...



Japan Works
Power and Paradox in Postwar Industrial Relations
John Price
The postwar miracle, says John Price, made Japan and its corporations the toast of the global village, with scholars across the United States pointing to Japan as the model for future enterprise. The economic bubble burst, however, in 1989, and...



Japan Works
Power and Paradox in Postwar Industrial Relations
John Price
The postwar miracle, says John Price, made Japan and its corporations the toast of the global village, with scholars across the United States pointing to Japan as the model for future enterprise. The economic bubble burst, however, in 1989, and...



Union Mergers in Hard Times
The View from Five Countries
Gary N. Chaison
Gary N. Chaison addresses questions implicit in the decline of unions in the United States, Canada, Great Britain, Australia, and New...



Union Mergers in Hard Times
The View from Five Countries
Gary N. Chaison
Gary N. Chaison addresses questions implicit in the decline of unions in the United States, Canada, Great Britain, Australia, and New...



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