Labor and Workplace Issues > Anthropology/Sociology of Work

   
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Negotiations and Change
From the Workplace to Society
Major changes within and between organizations are now generally negotiated by the parties that have a stake in the consequences of the changes. This was not always so. In 1965, with A Behavioral Theory of Labor Negotiations, Richard Walton and...



The New American Workplace
Transforming Work Systems in the United States
Eileen Appelbaum, Rosemary Batt
Despite formidable obstacles, a small but growing number of U.S. companies rccognize that today's domestic and international markets require them to transform their production...



New Labor in New York
Precarious Workers and the Future of the Labor Movement
This volume comprises thirteen fine-grained case studies of recent campaigns by worker centers and unions to organize the new "precariat" class of workers and to address the crisis facing the labor movement, each of which is based on original research and participant...



Nobody's Home
Candid Reflections of a Nursing Home Aide
Thomas Edward Gass
"At present nursing homes are designed . . . like outmoded zoos. Residents are kept in small rooms, emotionally isolated. Occasionally they are visited by family members who reach through the bars and offer them treats. Aides keep their bodies clean...



Nonstandard Work
The Nature and Challenges of Emerging Employment Arrangements
In recent years, much attention has focused on the growth of nonstandard and contingent employment (including part-time work) which involves up to 30 percent of the total U.S. labor force. There is little agreement on either the causes or the effects...



Notes from Toyota-land
An American Engineer in Japan
Darius Mehri
In 1996, Darius Mehri traveled to Japan to work as a computer simulation engineer within the Toyota production system. Once there, he found a corporate experience far different from what he had expected. Notes from Toyota-land, based on a diary...



Nurses on the Move
Migration and the Global Health Care Economy
Mireille Kingma
South African nurses care for patients in London, hospitals recruit Filipino nurses to Los Angeles, and Chinese nurses practice their profession in Ireland. In every industrialized country of the world, patients today increasingly find that the...



Nursing against the Odds
How Health Care Cost Cutting, Media Stereotypes, and Medical Hubris Undermine Nurses and Patient Care
Suzanne Gordon
In this book, Suzanne Gordon draws on in-depth interviews with nurses and other health care professionals, research studies, and extensive firsthand reporting to better understand the myriad causes of and possible solutions to the current nursing crisis.



On the Front Line
Organization of Work in the Information Economy
Stephen Frenkel, Marek Korczynski, Karen A. Shire, May Tam
The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization and dynamics of front-line work. The volume is based on a four-year study of over a thousand employees and...



Phone Clones
Authenticity Work in the Transnational Service Economy
Kiran Mirchandani
Kiran Mirchandani explores the experiences of the men and women who work in Indian call centers through one hundred interviews with workers in Bangalore, Delhi, and Pune.



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