The Battle for Veterans’ Healthcare
Dispatches from the Front Lines of Policy Making and Patient Care
Foreword by Kenneth W. Kizer
In The Battle for Veterans' Healthcare, award-winning author Suzanne Gordon takes us to the front lines of federal policymaking and healthcare delivery, as it affects eight million Americans whose military service makes them eligible for Veterans Health Administration (VHA) coverage.
Gordon’s collected dispatches provide insight and information too often missing from mainstream media reporting on the VHA and from Capitol Hill debates about its future. Drawing on interviews with veterans and their families, VHA staff and administrators, health care policy experts and Congressional decision makers, Gordon describes a federal agency under siege that nevertheless accomplishes its difficult mission of serving men and women injured, in myriad ways, while on active duty.
The Battle for Veterans’ Healthcare is an essential primer on VHA care and a call to action by veterans, their advocacy organizations, and political allies. Without lobbying efforts and broader public understanding of what’s at stake, a system now functioning far better than most private hospital systems may end up looking more like them, to the detriment of patients and providers alike.
Suzanne Gordon has written, edited, or co-authored twenty books, including First Do No Harm and Beyond the Checklist. She is a frequent speaker at health care conferences and forums. Gordon has been published in the New York Times, Los Angeles Times, Boston Globe, American Prospect, Atlantic Monthly, Harpers Magazine. She has been a radio and TV commentator for CBS Radio and NPR’s Marketplace.
Wounds of War
How the VA Delivers Health, Healing, and Hope to the Nation's Veterans
U.S. military conflicts abroad have left nine million Americans dependent on the Veterans Health Administration (VHA) for medical care. Their "wounds of war" are treated by the largest hospital system in the country—one that has come under fire from critics in the White House, on Capitol Hill, and in the nation's media. The resulting public...
Play and Workbook
A play about workplace relations among physicians, nurses, others who work in health care, and patients—and how their interaction affects the quality of patient care, for better or worse.
From Silence to Voice
What Nurses Know and Must Communicate to the Public
The comprehensively revised and updated third edition of From Silence to Voice will help nurses construct messages using a range of traditional and new social media that accurately describe the true nature of their work.
Beyond the Checklist
What Else Health Care Can Learn from Aviation Teamwork and Safety
Beyond the Checklist argues that lives could be saved and patient care enhanced by adapting the relevant lessons of aviation safety and teamwork.
Safety in Numbers
Nurse-to-Patient Ratios and the Future of Health Care
The first book to examine the arguments for and against mandated nurse-to-patient ratios, utilizing survey data, interviews, and other original research to focus on two case studies (California and the Australian state of Victoria).
Three Nurses on the Front Lines
Gordon describes the everyday work of three RNs in Boston—a nurse practitioner, an oncology nurse, and a clinical nurse specialist on a medical unit—providing a vivid, engaging, and intimate portrait of the importance of nurses in patients' lives.
Nursing against the Odds
How Health Care Cost Cutting, Media Stereotypes, and Medical Hubris Undermine Nurses and Patient Care
In this book, Suzanne Gordon draws on in-depth interviews with nurses and other health care professionals, research studies, and extensive firsthand reporting to better understand the myriad causes of and possible solutions to the current nursing crisis.
Stories and Reflections on Teamwork in Health Care
Taking an unusual approach to the topic of medical teamwork, this book gathers fifty engaging first-person narratives provided by people from various health care...
First, Do Less Harm
Confronting the Inconvenient Problems of Patient Safety
In First, Do Less Harm, twelve health care professionals and researchers plus two former patients look at patient safety from a variety of perspectives, finding many of the proposed solutions to be inadequate or impractical.
When Chicken Soup Isn't Enough
Stories of Nurses Standing Up for Themselves, Their Patients, and Their Profession
In this collection of first-person narratives, we meet RNs working at the bedside, providing home care, managing hospital departments, teaching and doing research, lobbying for quality patient care, and campaigning for health care reform.
The Complexities of Care
"Nursing, everyone believes, is the caring profession. Texts on caring line the walls of nursing schools and student shelves. Indeed, the discipline of nursing is often known as the 'caring science.' Because of their caring reputation, nurses top the...
Money-Driven Hospitals and the Dismantling of Nursing
We are on the verge of the nation's worst nursing shortage in history. Dedicated nurses are leaving hospitals in droves, and there are not enough new recruits to the profession to meet demand. Even hospitals that were once very highly regarded for...