From Silence to Voice
What Nurses Know and Must Communicate to the Public
For more than a decade, From Silence to Voice has been providing nurses with communication tools they can use to win the resources and respect they deserve. Now, in a timely third edition, authors Bernice Buresh and Suzanne Gordon focus on how nurses can describe and frame their work to seize unprecedented opportunities to advance their profession and lead improvements in health care systems.The authors, both journalists, argue that because nursing needs the support and cooperation of others to fulfill its potential, it is critical that nurses communicate the full scope of nursing practice. Nurses must go beyond describing nursing in terms of dedication and caring and articulate nurses' specialized knowledge and expertise.From Silence to Voice helps nurses explain their contributions to patient safety, satisfaction, and outcomes. It shows how nurses can communicate with various publics about important aspects of their work, such as how they master and employ complex medical technologies and regimens, and how they use their clinical judgment in life-and-death situations. "Nurses and nursing organizations," the authors write, "must go out and tell the public what nurses really do so that patients can actually get the benefit of their expert care."This comprehensively revised and updated third edition helps nurses use a range of traditional and social media to accurately describe the true nature of their work. Its analyses of images that are projected by nursing campaigns and its detailed guidance in helping nurses construct positive and powerful narratives of their work make From Silence to Voice a must-read in nursing schools and organizations and by individual nurses in all areas of the profession. Because nurses are busy, many of the communication techniques in this book are designed to integrate naturally into nurses’ everyday lives and to complement nurses’ work with patients and families.
Bernice Buresh writes and lectures on the media and nursing. She has been a reporter for the Milwaukee Sentinel, a correspondent and bureau chief for Newsweek, a professor of journalism at Boston University, and an adjunct professor of American Studies at Brandeis University. Buresh is a founder of the Writers'Room of Boston, Inc., which provides affordable workspace for writers. She lives in Cambridge, Massachusetts. Suzanne Gordon is an award-winning journalist. She is the author of Life Support: Three Nurses on the Front Lines and coeditor of Caregiving: Readings in Knowledge, Practice, Ethics, and Politics. She is an adjunct professor in the school of nursing at McGill University. Gordon is a health-care commentator on Public Radio International's Marketplace and a popular lecturer on nursing and health care. She lives in Arlington, Massachusetts. Patricia Benner, RN, Ph.D., FAAN, is Professor of Nursing at the University of California, San Francisco. Mary Ellen Jeans, RN, Ph.D., is Executive Director of the Canadian Nurses Association.