The New American Workplace

"This volume makes a major contribution to the growing literature on U.S. structural change. As an interpretive work and stocktaking, it is a most important industrial-relations book. . . . The clear prose and broad scope offer the non-specialist a valuable introduction to the contemporary interplay of economics and industrial relations. . . . Institutionalists searching for a new area of research should look no further."—Charles J. Whalen, Jerome Levy Economics Institute. Journal of Economic Issues. March, 1995.

"This small book packs a big punch. We've long sought evidence that innovative work practices, such as teams and employee participation in problem solving, are worth the effort that it takes to implement them. Anecdotal studies and manager self-reports have offered some support that overall firm performance improves, but we've had little empirical evidence for our skeptical colleagues. Manufacturing Advantage delivers."—Wendy S. Becker, University at Albany, Personnel Psychology, Summer 2003